Click here for a full transcript of the episode.

In this episode, JoDee and Susan welcome Diane Brown, co-founder of Archos Advisors, to explore the transformative power of Appreciative Inquiry in the workplace. Diane breaks down this human-centered, strengths-based approach to creating positive change and shares how leaders can use it to foster meaningful conversations, boost engagement, and build a JoyPowered® culture.

From understanding the neuroscience behind our conversations to applying practical tools like generative questions and positive framing, this episode is packed with insights to help HR and business leaders lead with intention and empathy.

Key Takeaways

• Appreciative Inquiry is not just about positivity—it’s about uncovering value and creating forward momentum.
• Conversations shape culture: 90–100% of our waking hours are spent in conversation with others or ourselves. The tone and nature of these exchanges directly impact workplace wellbeing.
• The 2×2 matrix of conversation types:
  • Bottom Left: Negative, statement-based conversations (destructive)
  • Bottom Right: Negative, inquiry-based conversations (critical)
  • Top Left: Positive, statement-based conversations (affirmative)
  • Top Right: Positive, inquiry-based conversations (Conversations Worth Having)
• Three practices to become an appreciative leader:
  • Tune in: Pause, breathe, and get curious before responding.
  • Ask generative questions: Spark new thinking and deeper understanding.
  • Use positive framing: Focus on what’s working and how to create more of it.

In this episode’s listener question, we’re asked whether employees working from home feel pressure to work longer—and whether that pressure is self-inflicted or employer-driven. In the news, we discuss the five fastest-growing industries for hybrid roles.

Quote of the Episode

“It’s not about all the lollipops or rainbows or shoving the problems beneath the surface, but it’s really how can we bring people together and move forward in a positive way based on where we are today?” – Diane Brown

Mentioned in this episode:

• Purple Ink
• Susan Tinder White Consulting
• Archos Advisors
• Radical Candor by Kim Scott
• Radical Respect: How to Work Better Together by Kim Scott
• Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement by Jackie Stavros and Cheri Torres
• Conversations Worth Having at a Glance – one-pager from Archos Advisors
• ”Top 5 Fast Growing Industries for Hybrid Jobs” – FlexJobs
• SHRM credit evaluation – the SHRM credit code for this episode will expire on November 17, 2026
• JoyPowered® Patreon page
• JoyPowered® on LinkedIn
• JoyPowered® on Instagram
• Email JoyPowered®