Transcript: Episode 80 – Boss to Coach
February 3, 2020
Show Notes: Episode 81 – SHRM Credit: Encore Careers
February 10, 2020

Click here for a full transcript of the episode.

In episode 80 of “The JoyPowered® Workspace Podcast,” JoDee and Susan discuss how a boss can become a coach, and delve into the difference between the two. Maximizing human potential and organizational growth falls squarely on the shoulders of the manager – in fact, Gallup tells us that a quality manager is the primary locus for growth in both of these sectors. Today’s millennial heavy workforce, as JoDee and Susan spoke about several weeks ago, is adamant about regular, meaningful feedback, and they need managers that act as coaches, setting clear expectations, creating accountability, and ensuring engagement from all employees.

If you clicked on this page wondering “what’s the difference between a boss and a coach, anyway,” you’re not alone. While the two might appear to be synonyms, A manager can be considered a coach if they celebrate strengths rather than harp on failures, if they empower employees rather than micromanage, and if they guide employees through failures rather than punish them for mistakes. To break it down further, Brian Tracy once said “management is transactional, but leadership is transformational.”

To help us better understand the differences between a boss and a coach, Diane Brown and David Graham from Archos Advisors join the podcast. Both Diane and David boast a number of certifications and are laser focused on helping organizations reach their full potential by bringing out the best in teams and creating high performance cultures. So much has changed in the past 30 years – technology, focus on efficiency, and workflow processes to name a few, but you know what hasn’t changed? Management. That’s a huge problem, and it’s only been exacerbated further as the world continues to change. Gallup’s latest research says that about 51% of people are either actively looking for a new job, or open, or pursuing new opportunities, and we know that people don’t quit their jobs, they quit their bosses. So if we can become better leaders, better managers, better coaches, we can extend the average tenure for an employee, help them expand on their roles, and grow within the company, rather than elsewhere. Diane and David walk us through some things to help ensure our leaders are coaches, rather than bosses.

For today’s listener question, JoDee and Susan help a listener figure out where to look for part time HR opportunities. While it might be easier to find part time opportunities at a company you’ve worked full time with for some time, other avenues do exist! In the news, more artificial intelligence. This time, AI makes headlines for Their new platform should allow companies and job seekers alike to streamline the process, and comes with a built in salary estimator. Check it out if you’re in the market for a new job, or if you’re in the hiring department for your company!

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Jake Bouvy
Jake Bouvy
Jake is a former member of the JoyPowered podcast team.

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