Transcript: Episode 82 – Helping Your Managers Lead Today
February 17, 2020
Transcript: Episode 83 – Handling Workplace Conflict
February 24, 2020

Click here for a full transcript of the episode.

In episode 83 of “The JoyPowered® Workspace Podcast,” JoDee and Susan discuss workplace conflicts with consultant Rhonda Beard. Topics include how to resolve workplace conflicts, common mistakes made when dealing with conflicts, and follow up after conflicts have been resolved.

Not all conflict is bad; we need to get different people’s perspectives and opinions. But how do you manage conflict in a healthy way, so people don’t become disengaged or feel their voices aren’t being heard? JoDee and Susan discuss who can become involved in workplace conflict, some common causes of conflict, and UC San Diego’s recommendations for handling conflict.

Rhonda Beard joins the podcast to share her experience and insight with resolving workplace conflicts. She starts off by saying that you can’t avoid conflict; it’s going to happen. It’s human nature to try and avoid it, but if you do, it’s probably going to get worse. In Rhonda’s experience, conflict is typically a result of some sort of communication problem, and she shares her recommendations for creating an environment where people are comfortable speaking up. Finally, she explains why it’s important to follow up after a conflict has been resolved. JoDee and Susan wrap up the discussion by sharing the Association of Talent Development’s tips for resolving conflict in the workplace.

In this episode’s listener question, someone who listened to our team building episode asked, “How often should each team participate in team building exercises after the initial session?” In the news, JoDee and Susan discuss an article about businesses helping their employees with their personal financial management.

Mentioned in this episode:

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Emily Miller
Emily Miller
Emily works behind the scenes at JoyPowered, helping to edit and publish the books, producing the podcast, and running the website and social media.

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