Click here for a full transcript of the episode.

In episode 110 of “The JoyPowered® Workspace Podcast,” JoDee and Susan discuss cybersecurity with Heather Stratford, founder of Stronger International, Inc. and Drip7.

It’s important that your workforce is knowledgeable about the risks to the security of your technology so they can avoid bringing your business to a standstill. JoDee and Susan discuss a SHRM article about five cybersecurity concerns for HR: phony chatbots, spear phishing, mobile malware, internal risks, and balancing access with security.

Cybersecurity expert Heather Stratford joins the show and shares five things she suggests business do to reduce the risk of a cyber breach. People can either be your weakest link or your strongest asset, so helping them understand the importance of cybersecurity and what they need to do is critical. If your staff is remote, you should be using VPN, or virtual private networks. Passwords are the keys to your company’s information, and dual factor authentication is the deadbolt, so both are crucial to save your company from a breach. Always have a backup in case of ransomware. And shift the mindset; the entire organization needs to understand that cybersecurity is a major threat, it’s not going away, and it needs to be a priority.

When you’re educating your team about cybersecurity (or anything else), make sure it’s not just checking a box. A single one hour session every year doesn’t work anymore; you have to hear something seven times for it to go into your deep memory. Instead of the annual training, try sharing the information in small segments over time. Heather’s final piece of advice is to treat your technology environment with respect; everyone who has a computer is part of the cybersecurity team, so don’t leave your computer unprotected.

During this episode’s best practices sharing, our listeners share some lessons that they learned in 2020. In our listener mail segment, a listener asks what to do when a low performer is surprised by their concerns. In the news, JoDee and Susan discuss an article about video call fatigue.

Mentioned in this episode:

• Purple Ink
• Susan Tinder White Consulting
• “5 Top Cybersecurity Concerns for HR in 2019”
• Episode 71, “Insider Threat”
• Stronger International, Inc.
• Drip7
• LastPass
• Heather on LinkedIn
• “Video call fatigue is setting in, Robert Half finds”

Let us know what you think! Rate and review our podcast on Apple Podcasts – we love hearing your feedback, and it helps people find our show.