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This episode is sponsored by JazzHR.

In episode 97 of “The JoyPowered® Workspace Podcast,” JoDee and Susan discuss employee development with Jenny Budreau and Michelle Baker from FORUM Credit Union and SHRM’s Ann Godmere.

JoDee and Susan talk about a Harvard Business Review white paper that suggests critical strategies around developing a culture of learning. They discuss ideas like personalization, making learning a habit, sharing your learning, and measuring the effectiveness of your learning investment.

Jenny Budreau and Michelle Baker of FORUM Credit Union call in. FORUM was recently recognized as number 16 on Training Magazine’s Top 125. Jenny explains why employee development is a key objective for their organization and how they measure their progress. Michelle shares the elements that set apart FORUM’s development programs and examples of some of the types of training they have. They also discuss why companies might want to go through the application process for awards like Top 125 – even if you don’t win, reviewing your programs and their impact can help you improve.

SHRM’s Ann Godmere joins the hosts to discuss training from her perspective as an instructional designer. Ann shares some of the trends she was seeing in training early this year and some trends caused by the challenges of training during the COVID-19 pandemic. Overall, training seems to be moving back in the direction of soft skills, empathy, and well-being. She also discusses the digitization of training and development.

In this episode’s listener question, a listener wants to know which HR metrics are the most powerful in HR Business Partner roles. In the news, in June of 2020 the Supreme Court found that an employer who fires an individual for being gay or transgender violates Title VII of the Civil Rights Act of 1964.

Mentioned in this episode:

• Purple Ink
• Susan Tinder White Consulting
• Episode sponsor JazzHR
• “Create a Culture of Learning: Five Critical Strategies”
• FORUM Credit Union
• Phase (two) Learning
• The Association for Talent Development
• Talent GPS: A Manager’s Guide to Navigating the Employee Development Journey by Lou Russell, Michelle Baker, and Brittney Helt
• Training Magazine’s Top 125
• The JoyPowered® Team audiobook
• The Society for Human Resource Management (SHRM)
• Training Magazine’s Training Conference and Expo

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